Knowledge Networking Portal for Sustainable & Responsible Tourism
ETHICAL TRAVEL DECISIONS Travel Agents and Human Rights
| Release date | 03/01/2018 |
|---|---|
| Contributor | IREST TRIANGLE |
| Author | Brent Lovelock |
| Publisher | Annals of Tourism Research |
| Editor | Elsevier |
| Publication year | 2007 |
| Volume | 35 |
| Issue No. | 2 |
| Issue date | 03/08/2007 |
| Country | New Zealand, |
| Keywords | ethics, travel agents, moral intensity, human rights |
| Page(s) | 1 |
| Language(s) | English |
| Target group(s) | Education, Research, Consultancy |
| Topics | Human Rights & Labour Rights |
| Download |
ETHICAL TRAVEL DECISIONS Travel Agents and Human Rights (PDF, 156 Kb)
|
Abstract: Thispaperexplorestheethicsofsellingtourismproductsfordestinationsthathave known major human rights issues. The study uses the moral intensity framework to analyze the ethical decisionmaking of New Zealand travel agents. Qualitative interviews reveal support for all aspects of the framework. In particular, agents’ judgements are strongly influenced by their perceptions of how their decisions impact upon their clients. In contrast, uncertainty surrounds the probability and magnitude of consequences of their decisions for destination communities. Strong social, cultural, legal, and economic links between the agent and the more proximate stakeholders mean that ethical decisions commonly favor these stakeholders. Keywords: ethics, travel agent, moral intensity, human rights. Copyright 2007 Elsevier Ltd. All rights reserved.
